MANAGED IT, CYBERSECURITY & MICROSOFT 365

Managed IT and Cybersecurity for Texas Businesses

Hudson MSP provides managed and co-managed IT support for Texas businesses. Our offices are in Austin, Plano and Georgetown. We serve Central Texas, North Dallas and San Antonio.

Request an IT Assessment Explore Managed IT
  • Fully managed or co-managed IT
  • U.S.-based help desk
  • Austin, Plano and Georgetown offices
U.S.-Based Help DeskResponsive support for users, devices and everyday technology issues.
Austin, Plano & Georgetown OfficesTexas operations supporting Central Texas and North Dallas.
Remote & On-Site SupportCoordinated assistance wherever the work needs to happen.
Microsoft 365 & SecurityConnected administration, identity protection and cloud support.
Recovery PlanningBackup oversight and documented continuity priorities.

Completed Northwest Austin project

Recovery testing made the difference when storage failed

A recovery test for a 15-person accounting firm exposed an incomplete tax-database backup. Hudson added protected backups, a recovery runbook and a failover rehearsal. When a storage controller later failed, staff regained tax-system access in 1 hour 55 minutes.

This is the recorded outcome of one completed project; recovery needs and results vary by environment.

Read the recovery project and its scope

What customers say about Hudson MSP

“They are professional, easy to work with, and very good at explaining technology in a way that makes sense.”
Susan Alexander
Google review excerpt · Read Susan’s review on Google
“Their helpdesk team responded incredibly fast, resolved issues efficiently, and kept communication clear throughout the process.”
Eduardo Ancizar
Google review excerpt · Read Eduardo’s review on Google

Selected excerpts from customer reviews. Each describes that customer’s experience.

Technology partners

Choose a Texas IT team that manages your systems and resolves problems

Our technology relationships help us support, secure and improve the systems businesses depend on.

  • Microsoft
  • HP
  • Fortinet
  • Cisco
  • Dell Technologies
  • Barracuda Networks
  • SonicWall
  • Cisco Meraki
  • Oracle
  • ServiceNow
  • Ubiquiti
  • Bitdefender

Why businesses call Hudson MSP

Four signs reactive IT is already costing your team time

Recurring IT problems waste time. Scattered vendors and missing records make them harder to solve. Hudson MSP brings support, security and IT planning together so each issue has a clear owner.

Built for growing Texas businesses that need a complete IT department—or additional expertise for an internal team.

01

Employees lose hours waiting for answers

Employees lose productive time waiting for help with accounts, devices, applications, access and recurring technology problems.

02

No clear answer when leadership asks what is protected

Endpoint protection, email security, MFA, user access and backup readiness need consistent ownership.

03

Microsoft 365 problems keep interrupting work

Teams, SharePoint, OneDrive, Exchange Online, licensing and permissions become harder to manage as organizations change.

04

Technology decisions arrive as expensive surprises

Hardware, cloud, security, backup and network decisions happen without a plan connected to risk, budget and operations.

What to clarify before choosing an MSP

Before you hire an MSP, make them answer these four questions

Response expectations, billing scope, security ownership and escalation responsibility should be clear before a managed IT relationship begins.

Decision areaWhat to clarify with any MSPHudson MSP approach
Help desk responseWhether response targets and escalation expectations are documentedDocumented Response Targets And Escalation Expectations
Monthly billingWhether recurring scope, exclusions and project work are clearly definedFlat-rate pricing with a clearly defined support scope
Security postureWhether proactive monitoring, threat hunting and security ownership are includedProactive threat hunting and security-minded IT management
AccountabilityWho owns vendor coordination, escalation and follow-through when systems overlapOne accountable team coordinating support, cloud, network, backup and security

Cybersecurity connected to IT operations

Security fails when it lives outside daily IT

Security is part of everyday IT support. Hudson MSP coordinates account access, device protection, email security and backups with the systems your staff use. That helps your business keep track of who is responsible for each task.

Explore Cybersecurity Request a Security Review

Know who owns every layer of your protection

  • Identity, MFA and access management
  • Endpoint protection and device oversight
  • Email and Microsoft 365 security
  • Security monitoring and escalation
  • Backup and recovery readiness
  • Documented risks, priorities and next steps

Managed IT and cybersecurity services

Which technology problem should your team stop carrying first?

Start with the service that addresses the immediate need, or use an IT assessment to evaluate the environment and define the right support model.

01

Managed IT: one team owns day-to-day technology

Managed IT services in Texas with ongoing support, administration, documentation, vendor coordination and practical technology planning.

Explore managed IT
02

IT support: faster answers for users and devices

Responsive help for users, accounts, devices, applications and everyday business technology issues.

Explore IT support
03

Cybersecurity: protect the systems people use every day

Security-aware managed IT connecting endpoints, email, MFA, access, backup readiness and user practices.

Explore cybersecurity
04

Microsoft 365: control access, licensing and collaboration

Support for Exchange Online, Teams, SharePoint, OneDrive, identity, licensing and collaboration.

Explore Microsoft 365
05

Backup and recovery: prove what can be restored

Backup visibility, recovery planning and stronger preparation for outages, data loss and ransomware.

Explore backup planning
06

Network management: keep offices and teams connected

Support for firewalls, switches, business Wi-Fi, VPN access and network reliability.

Explore network management
07

On-site IT support: hands-on help when remote support is not enough

Regional hands-on escalation for office technology, networking, equipment and issues that require local assistance.

Explore on-site support
08

Asset and device management: know what you own and what comes next

Endpoint visibility, device lifecycle support, inventory and hardware planning.

Explore device management

Why choose Hudson MSP

One Texas team. One operating view. No vendor finger-pointing.

Hudson Strategic Technologies, LLC operates as Hudson MSP. Effective managed IT should do more than close tickets. It should connect users, devices, Microsoft 365, cybersecurity, backups, networks, vendors and business planning. Hudson MSP brings 20 years of American-owned, family-led technology experience to that work. Learn about Hudson MSP and how we work

Texas IT company specialist reviewing network, cloud and cybersecurity systems with a business leader
One operating view connects user support, networks, cloud systems, cybersecurity, devices and recovery priorities.
01

Reach a Texas team that knows your environment

Regional support across Austin, Georgetown, Central Texas, North Dallas, Plano, San Antonio and nearby business communities.

02

Make security part of every support decision

Daily support decisions account for identity, endpoints, email, access, backup readiness and user security.

03

Turn Microsoft 365 into a controlled business system

Email, Teams, SharePoint, OneDrive, licensing and permissions are managed as part of the larger environment.

04

Give every issue a clear owner and next step

Users, devices, vendors, recurring issues and delayed technology work receive clearer ownership.

05

Know what can be restored before an interruption

Backup, recovery, cloud access, network reliability and ransomware readiness become ongoing business priorities.

06

Tie every IT priority to operations, risk and budget

Technology decisions are connected to operations, growth, risk, budget timing and employee productivity.

Industry-aware managed IT

Your IT plan should fit how your people actually work

Your industry shapes how your staff work and what they need to protect. Hudson MSP plans support around your applications, data, security needs and daily tasks. Services bring user support, Microsoft 365, backups and networks into that plan.

Find Your Industry
Construction & Field ServicesMobile teams, shared files, devices and jobsite workflows.
ManufacturingReliable networks, workstations, vendors and operational continuity.
Healthcare & DentalSecure access, devices, backups and vendor coordination.
LegalProtected files, email security, reliable access and deadline-sensitive support.
Accounting & Financial ServicesSecurity-minded support for sensitive data and business-critical applications.
Professional ServicesMicrosoft 365, cloud collaboration, user support and technology planning.

Texas service coverage

Texas IT support that can show up—and stay accountable

Hudson MSP has offices in Austin, Plano and Georgetown. We serve nearby Central Texas, North Texas and San Antonio-area communities. Remote support is also available for organizations across Texas.

View all service areas

How managed IT support improves

Turn repeated IT problems into a plan leadership can act on

Hudson MSP starts by reviewing how your IT works today. We address urgent support problems, review security and recovery needs, then plan the next improvements with your team.

01

Map users, systems and recurring failure points

Review users, devices, Microsoft 365, backups, networks, cybersecurity controls, vendors and recurring issues.

02

Stabilize what is disrupting work now

Address urgent gaps, organize access and establish clearer support paths for employees and leadership.

03

Connect security to daily operations

Connect daily support with MFA, endpoint protection, email security, backup planning and access management.

04

Build a prioritized technology roadmap

Use support trends, documentation and business priorities to guide future technology decisions.

Managed IT services FAQ

The answers an MSP should give before you trust them with your business

What does Hudson MSP do?
Hudson MSP provides managed IT support and cybersecurity for Texas businesses. Services cover employee support, Microsoft 365, cloud systems, backups, networks and devices. Remote and on-site work are coordinated through one team.
What is included in managed IT services?
Managed IT can include help desk support, device management, Microsoft 365 administration, security, backups and network support. It can also cover vendor coordination, documentation and IT planning. Your agreement defines the included work and exclusions.
Does Hudson MSP support Microsoft 365?
Yes. Hudson MSP manages Exchange Online, Teams, SharePoint and OneDrive. Support includes licenses, permissions, MFA, access reviews, and setting up or removing employee accounts.
Does Hudson MSP provide cybersecurity services?
Yes. Hudson MSP connects cybersecurity with daily IT support. Work can include device protection, email security, MFA, account access controls and backup readiness. Your service scope defines the responsibilities.
Can Hudson MSP provide on-site IT support?
Yes. Hudson MSP coordinates on-site support across its Texas service areas when a problem needs hands-on work. This can include office equipment, Wi-Fi and networks. Confirm availability and scope for your location and plan.
How much do managed IT services cost?
Managed IT plans start at $94 per covered user per month, and co-managed IT starts at $89 per user per month. There is no fixed monthly minimum. Final pricing depends on the covered users, systems and support responsibilities; licensing, projects and other third-party costs may be separate. See our plans and pricing.
Can Hudson MSP support multiple business locations?
Yes. Hudson MSP supports businesses with more than one location. One team can coordinate user support, Microsoft 365, devices, networks, backups and vendors across those offices.
What happens during an IT assessment?
Hudson MSP reviews your users, devices, Microsoft 365, backups and network. The review also covers security, vendors and recurring problems. The aim is to identify risks and agree on practical next steps.

Identify the next priority

Show us where work slows down. We’ll trace the system behind it.

Start with a focused review of your users, devices, Microsoft 365, security, backups and network environment. Hudson MSP will help identify the risks, recurring problems and operational gaps that deserve attention first.

Leave the first conversation with a clearer next step

  • We review your users, locations, systems and immediate concerns.
  • We identify the operational and security gaps that need attention.
  • You receive a recommended support path and practical next steps.
Ready to hand off your biggest IT problem?Start with a focused 15-minute call and leave with a clearer next step.
Request an IT Assessment Call Hudson MSP

Tell us where technology is slowing the business down

Share a few details about your organization and the technology help you need. Hudson MSP will use them to identify the right next step.

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