Managed technology services for Texas businesses

IT Services That Connect Support, Security and Business Operations

Hudson MSP brings managed IT, cybersecurity, Microsoft 365, cloud services, backup planning, network management, device oversight and on-site support into one coordinated technology strategy.

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Managed IT and user support Cybersecurity and Microsoft 365 Remote and on-site assistance Multi-location technology support
Hudson service approach
Connected Business Technology
Integrated service model
Technology needs coordinated ownership.

Support, identity, cybersecurity, cloud systems, backup, networks and devices should operate as one connected environment.

This service model shows how support, security, cloud, continuity and infrastructure work together across a business environment.

Employee support Users and devices
Cybersecurity Identity and protection
Cloud operations Microsoft 365
Business continuity Backup and recovery
Core environments supported
Microsoft 365 Windows endpoints Business networks Cloud collaboration Backup systems Remote work Security controls Multi-location IT
< 15-Minute Response Fast help desk resolution for daily user issues.
24/7 Security Coverage Continuous endpoint monitoring and threat isolation.
100% Tested Backups Verified cloud-to-cloud and server disaster recovery.
99.9% Uptime SLA Defined service availability target for Texas businesses.

Where technology problems begin

Business IT problems are usually connected.

A login problem may involve identity, Microsoft 365, licensing, permissions or a device. A network problem may interrupt cloud applications, phones, remote access and employee productivity. Hudson MSP looks beyond the individual symptom.

Hudson MSP technology team reviewing business IT systems, service priorities, and infrastructure needs
Technology assessments connect support, security, cloud, network, backup, and device priorities.
01

Recurring support interruptions

Employees repeatedly lose time to password, application, device, access, printer and Microsoft 365 problems.

02

Unclear security ownership

Endpoint protection, email security, MFA, permissions and backup readiness are handled by different people or vendors.

03

Cloud and collaboration friction

Teams, SharePoint, OneDrive, Exchange Online and licensing become harder to manage as the organization changes.

04

No practical technology roadmap

Hardware, backup, cybersecurity, network and cloud decisions happen without a clear order or business plan.

Hudson MSP technology services

One accountable team for the systems your business depends on.

Begin with the service that addresses the immediate problem, or use an IT assessment to evaluate the wider environment and define the right support model.

01

Managed IT Services

Ongoing support, administration, monitoring, documentation, vendor coordination and practical technology planning.

Explore managed IT
02

IT Support Services

Responsive help for employees, accounts, computers, applications, Microsoft 365, access and daily technology issues.

Explore IT support
03

Cybersecurity Services

Security-aware IT management connecting endpoints, email, identity, MFA, access, backup readiness and user practices.

Explore cybersecurity
04

Microsoft 365 and Cloud

Support for Exchange Online, Teams, SharePoint, OneDrive, identity, licensing, permissions and collaboration.

Explore cloud services
05

Backup and Disaster Recovery

Backup visibility, restore planning and stronger preparation for outages, data loss, ransomware and operational disruption.

Explore backup planning
06

Network Management

Support for firewalls, switches, business Wi-Fi, VPN access, connectivity, segmentation and network reliability.

Explore network management
07

Asset and Device Management

Endpoint visibility, device inventory, onboarding, offboarding, lifecycle support and hardware planning.

Explore device management
08

On-Site IT Support

Regional hands-on escalation for office equipment, workstations, networks and issues that require local assistance.

Explore on-site support

How the services work together

Stronger technology operations require more than ticket resolution.

Support activity should improve the wider environment. Recurring incidents can identify weak devices, access problems, network instability, cloud misconfiguration, security gaps and missing documentation.

01

Support reveals patterns

Repeated user and device problems help identify systems that need replacement, configuration changes or better ownership.

02

Identity connects everything

Microsoft 365, cloud applications, permissions, remote work and cybersecurity depend on accurate account management.

03

Networks affect productivity

Wi-Fi, internet, firewalls, switches and VPNs directly affect cloud systems, communications and employee performance.

04

Security belongs in daily IT

Endpoint protection, MFA, email security, permissions and backup readiness should be part of normal support decisions.

05

Backup requires verification

A backup system is only useful when protected data, retention, recovery expectations and restoration processes are understood.

06

Planning needs evidence

Support trends, asset records, security findings and operational needs should guide technology priorities.

Microsoft 365 and operational readiness

Manage cloud access, collaboration and security together.

Microsoft 365 touches email, identity, files, permissions, collaboration and employee access. Hudson MSP manages those systems alongside devices, cybersecurity, backup planning and daily support.

  • Exchange Online and business email support
  • Microsoft Teams, SharePoint and OneDrive
  • User onboarding and offboarding
  • Licensing, permissions and shared resources
  • Multifactor authentication and access reviews
  • Microsoft 365 backup and recovery discussions
Review Microsoft 365 Support
Technology review areas
Service Readiness Areas

Connected service priorities

User Support Review area
Identity and Microsoft 365 Review area
Cybersecurity Controls Review area
Backup and Recovery Review area
Network and Infrastructure Review area

Choose the right starting point

Start with the business problem, not the technical label.

You do not need to diagnose the underlying cause before contacting Hudson MSP. Begin with the disruption, uncertainty or risk affecting the organization.

Employees need dependable help

Managed IT and IT support

The same device, password, Microsoft 365, printer, application or access problems keep returning.

Review managed IT
Security controls are unclear

Cybersecurity services

Leadership needs stronger visibility into endpoints, email, identity, permissions, backups and employee risk.

Review cybersecurity
Microsoft 365 is difficult to manage

Cloud services

Email, Teams, SharePoint, OneDrive, licensing or permissions are creating confusion or slowing employees down.

Review cloud services
Recovery is uncertain

Backup and disaster recovery

The organization does not clearly understand what data is protected, retained or recoverable after a disruption.

Review backup planning
Connectivity affects productivity

Network management

Wi-Fi, firewalls, switching, VPN access or internet-provider issues are affecting employee and application performance.

Review network management
Equipment requires better ownership

Device and on-site support

Inventory, equipment replacement, office setups, local hardware or hands-on technical work needs clearer coordination.

Review device management

Texas service coverage

Regional technology support for offices and distributed teams.

Hudson MSP supports businesses across Central Texas, North Texas and the San Antonio area, including organizations operating across multiple offices and remote teams. Explore industry-specific IT support for different business environments.

See all Texas IT service locations

How service planning begins

Build the service model around the actual environment.

The right support plan depends on users, devices, locations, Microsoft 365, cloud systems, vendors, cybersecurity requirements, backup needs, network complexity and current operational problems.

01

Understand

Review the business, employees, locations, workflows, recurring issues and current support expectations.

02

Assess

Examine devices, Microsoft 365, cloud platforms, backups, cybersecurity, networks, vendors and administrative access.

03

Prioritize

Identify the issues creating the greatest disruption, security exposure, recovery concern or technical debt.

04

Plan

Match managed support, cybersecurity, cloud, backup, network, device and on-site services to the organization.

IT services FAQ

Questions businesses ask before selecting an IT service model.

What IT services does Hudson MSP provide?
Hudson MSP provides managed IT services, IT support, cybersecurity, Microsoft 365 and cloud administration, backup and disaster recovery planning, network management, asset and device management, and on-site IT support for Texas businesses.
Can Hudson MSP combine multiple services?
Yes. Businesses can begin with a focused service, but support, cybersecurity, Microsoft 365, backup, networks, devices and vendor coordination can be combined into one managed technology model.
Does Hudson MSP support Microsoft 365?
Yes. Hudson MSP supports Exchange Online, Teams, SharePoint, OneDrive, licensing, permissions, multifactor authentication, account access, shared resources, and employee onboarding and offboarding.
Can Hudson MSP work with an internal IT employee or team?
Hudson MSP can operate as the primary IT provider or support an existing employee or internal team through a co-managed service arrangement based on the organization’s capabilities and coverage requirements.
Does Hudson MSP provide on-site IT support?
Hudson MSP provides on-site assistance where appropriate when hardware, office technology, workstations, networking equipment, Wi-Fi or other technical issues require hands-on service.
How much do managed IT services cost?
Pricing depends on the number of users and devices, business locations, Microsoft 365 and cloud systems, cybersecurity requirements, backup scope, network complexity, vendor dependencies and required support coverage.
Can Hudson MSP support multiple business locations?
Yes. Hudson MSP supports multi-location organizations that need consistent employee support, Microsoft 365 administration, device visibility, network coordination, backup planning and vendor assistance.
What happens during an IT assessment?
An IT assessment reviews users, devices, Microsoft 365, cloud systems, backups, networks, cybersecurity controls, vendors, recurring support issues and business priorities to identify practical next steps.

Build the right service plan

Bring support, security and technology planning under clearer ownership.

Start with an assessment of your users, devices, Microsoft 365, cloud systems, cybersecurity controls, backups, networks, vendors and recurring support problems.

Schedule an IT Assessment View Service Areas

Verified company identity

Hudson MSP is Hudson Strategic Technologies, LLC.

Hudson MSP is a Texas managed service provider operating from the canonical domain hudsonmsp.com. The company has exactly two verified physical offices:

Austin office
1616 Ullrich Ave
Austin, TX 78756
(512) 212-4893
Plano office
500 N Central Expy Ste #304
Plano, TX 75074
(469) 227-0244

Service-area distinction: San Antonio is served as a market area and is not a Hudson MSP physical office.

Hudson MSP is not affiliated with similarly named managed service providers in New Jersey.