Managed IT services in Texas

Managed IT Services & Cybersecurity Support for Texas Businesses

Hudson MSP serves as a fully managed or co-managed strategic IT partner, unifying user support, cyber defense, Microsoft 365 administration, cloud architecture and network management across Austin, Dallas, Plano and San Antonio.

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  • Austin and Plano offices
  • Remote and on-site IT support
  • Microsoft 365 administration
  • Security-minded IT management
Hudson Intelligence
Business IT Health
Illustrative assessment
Technology needs clear ownership.

Review support, identity, endpoints, Microsoft 365, backup and network risk as one connected environment.

Illustrative assessment framework only; it does not display live client or Hudson MSP monitoring data.

Endpoint protection Example status
Microsoft 365 controls Example status
Backup readiness Example status
Network reliability Example status

Company accountability

Texas IT support backed by long-term accountability.

Hudson MSP is the public-facing managed IT services brand of Hudson Strategic Technologies. With offices in Austin and Plano, the company supports businesses across the Austin Metro, North Dallas and San Antonio through a U.S.-based help desk, coordinated on-site support and long-term technology planning.

20 years in businessTwo decades supporting and improving business technology.
100% U.S.-based help deskUser, system and Microsoft 365 support delivered from the United States.
100% American-ownedOwned and operated in the United States.
Family-owned accountabilityBuilt around consistency, responsibility and long-term client relationships.
About Hudson MSP
Core environments supported
Microsoft 365 Windows endpoints Business networks Cloud collaboration Backup systems Remote work Security controls Multi-location IT
< 15-Minute Response Fast help desk response for daily user issues.
24/7 Security Coverage Continuous security monitoring and response coverage.
100% Tested Backups Backup and recovery readiness verified through testing.
Local Texas Engineers On-site technician support when physical access is needed.

Why businesses call Hudson MSP

Recurring IT problems do not have to feel normal.

Reactive support, scattered vendors and undocumented systems create avoidable interruptions. Hudson MSP helps organize support, security, Microsoft 365, backups, devices and networks under one accountable technology plan.

01
User support

Slow support loops

Employees lose productive time waiting for help with accounts, devices, applications, access and recurring technology problems.

  • Tickets move between vendors with no clear owner.
  • Minor issues turn into repeat interruptions.
02
Security

Security uncertainty

Endpoint protection, email security, MFA, user access and backup readiness need consistent ownership.

  • Security tools exist, but accountability is unclear.
  • Risk decisions are not tied to ongoing operations.
03
Microsoft 365

Microsoft 365 friction

Teams, SharePoint, OneDrive, Exchange Online, licensing and permissions become harder to manage as organizations change.

  • Permissions and licensing drift over time.
  • Onboarding and offboarding become inconsistent.
04
Planning

No practical roadmap

Hardware, cloud, security, backup and network decisions happen without a plan connected to risk, budget and operations.

  • Important upgrades are delayed until problems become urgent.
  • Budgets and priorities stay reactive instead of planned.

Need one accountable plan instead of recurring technology workarounds?

Start with a short consultation, then map the service mix that fits your team, risk profile and operating model.

Schedule an IT Consultation Explore IT Services

What to clarify before choosing an MSP

Compare the operating model, not just the service list.

Response expectations, billing scope, security ownership and escalation responsibility should be clear before a managed IT relationship begins.

01

Help desk response

What to clarify

Whether response targets and escalation expectations are documented.

Hudson MSP approach

Under 15-minute average help desk response time.

02

Monthly billing

What to clarify

Whether recurring scope, exclusions and project work are clearly defined.

Hudson MSP approach

Flat-rate pricing with a clearly defined support scope.

03

Security posture

What to clarify

Whether proactive monitoring, threat hunting and security ownership are included.

Hudson MSP approach

Proactive threat hunting and security-minded IT management.

04

Accountability

What to clarify

Who owns vendor coordination, escalation and follow-through when systems overlap.

Hudson MSP approach

One accountable team coordinating support, cloud, network, backup and security.

The right managed IT relationship should make ownership easier to understand before an issue becomes urgent.

Review Managed IT Services

Fully managed and co-managed IT services

One accountable team for the systems your business depends on.

Hudson MSP can operate as your fully outsourced technology team or work alongside internal IT staff. Start with the immediate need, or use an IT assessment to define the right support model.

01 Fully managed

Managed IT Services

Ongoing support, administration, documentation, vendor coordination and practical technology planning under one accountable managed service relationship.

Explore managed IT services
02 Co-managed

Co-Managed IT Services

Flexible technical capacity, specialized expertise and operational support designed to strengthen an existing internal IT team without replacing it.

Explore co-managed IT
03 User support

IT Support

Responsive help for users, accounts, devices, applications and everyday business technology issues.

Explore IT support
04 Security

Cybersecurity

Security-aware managed IT connecting endpoints, email, MFA, access, backup readiness and user practices.

Explore cybersecurity
05 Cloud

Microsoft 365 & Cloud

Support for Exchange Online, Teams, SharePoint, OneDrive, identity, licensing and collaboration.

Explore cloud services
06 Continuity

Backup & Disaster Recovery

Backup visibility, recovery planning and stronger preparation for outages, data loss and ransomware.

Explore backup planning
07 Infrastructure

Network Management

Support for firewalls, switches, business Wi-Fi, VPN access and network reliability.

Explore network management
08 Local escalation

On-Site IT Support

Regional hands-on escalation for office technology, networking, equipment and issues that require local assistance.

Explore on-site support
09 Lifecycle

Asset & Device Management

Endpoint visibility, device lifecycle support, inventory and hardware planning.

Explore device management

Not sure which service mix fits your environment?

Review the full service portfolio or start with a consultation to define the right operating model.

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Why choose Hudson MSP

Managed IT services in Texas built around clarity, security and continuity.

Effective managed IT should do more than close tickets. It should connect users, devices, Microsoft 365, cybersecurity, backups, networks, vendors and business planning.

One operating model, fewer handoffs. Support, security, cloud, infrastructure and planning stay connected instead of being treated as separate technology problems.
Learn How Hudson MSP Works
Hudson MSP technicians reviewing managed IT operations and business technology systems
Managed IT operations connect user support, infrastructure, security, cloud systems, devices and technical oversight under one accountable team.
01

Local Texas context

Regional support across Austin, Central Texas, North Dallas, Plano, San Antonio and nearby business communities.

02

Security-minded support

Daily support decisions account for identity, endpoints, email, access, backup readiness and user security.

03

Microsoft 365 ownership

Email, Teams, SharePoint, OneDrive, licensing and permissions are managed as part of the larger environment.

04

Clear support process

Users, devices, vendors, recurring issues and delayed technology work receive clearer ownership.

05

Continuity planning

Backup, recovery, cloud access, network reliability and ransomware readiness become ongoing business priorities.

06

Business-focused guidance

Technology decisions are connected to operations, growth, risk, budget timing and employee productivity.

Microsoft 365 and business IT health

Manage cloud access, security and daily support together.

Microsoft 365 touches email, collaboration, identity, files, permissions and employee access. Hudson MSP helps manage those systems alongside devices, cybersecurity, backups and everyday support.

Identity & accessMFA, permissions, onboarding, offboarding and access reviews.
CollaborationTeams, SharePoint, OneDrive and business file access.
Email & licensingExchange Online support, licensing cleanup and planning.
ContinuityMicrosoft 365 backup discussions connected to broader recovery planning.
Review Microsoft 365 Support
Operational reviewMicrosoft 365 in context

Five connected areas to review as one business environment.

  1. 01
    User supportAccounts, access, applications and recurring issues
  2. 02
    Identity & Microsoft 365Licensing, MFA, permissions and collaboration
  3. 03
    Cybersecurity controlsEmail, endpoints, identity and user practices
  4. 04
    Backup & recoveryCloud data protection and recovery expectations
  5. 05
    Infrastructure & networkReliable access to the systems employees depend on

Industry-aware managed IT

Managed IT built around how your business operates.

Different industries have different technology risks, workflows, applications and support requirements. Hudson MSP connects managed IT, cybersecurity, Microsoft 365, backup, networks and user support to the way each organization actually operates.

Explore All Industries
Field operations

Construction & Field Services

Mobile teams, shared files, devices and jobsite workflows.

Operations

Manufacturing

Reliable networks, workstations, vendors and operational continuity.

Clinical workflows

Healthcare & Dental

Secure access, devices, backups and vendor coordination.

Client services

Legal

Protected files, email security, reliable access and deadline-sensitive support.

Financial workflows

Accounting & Financial Services

Security-minded support for sensitive data and business-critical applications.

Knowledge work

Professional Services

Microsoft 365, cloud collaboration, user support and technology planning.

The common thread:technology has to support the way employees actually work—not force every organization into the same operating model.

Texas Triangle and major metro coverage

Managed IT support across the Texas Triangle’s major metro areas.

From offices in Austin and Plano, Hudson MSP supports organizations across the Austin Metro, North Dallas and Plano, and the San Antonio Metro, with remote support and coordinated on-site service.

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Plano / Dallas Office

North Texas IT Support

500 N Central Expy, Suite 304
Plano, TX 75074
Office visits by appointment only.
Schedule Plano469-227-0244

How managed IT support improves

From scattered technology issues to a clearer operating plan.

Hudson MSP begins by understanding the existing environment, then helps stabilize support, strengthen controls and prioritize technology improvements in a practical order.

Operating goalClear ownership across users, systems, security and planning.
  1. 01
    Understand

    Assess

    Review users, devices, Microsoft 365, backups, networks, cybersecurity controls, vendors and recurring issues.

  2. 02
    Organize

    Stabilize

    Address urgent gaps, organize access and establish clearer support paths for employees and leadership.

  3. 03
    Protect

    Secure

    Connect daily support with MFA, endpoint protection, email security, backup planning and access management.

  4. 04
    Advance

    Improve

    Use support trends, documentation and business priorities to guide future technology decisions.

Start with the current environment. The assessment creates the baseline for deciding what needs attention now and what can be planned next.

Schedule an IT Assessment

Instant IT support-fit check

Find a practical starting point for your IT review.

Answer three questions to receive a preliminary support recommendation. This tool does not measure cybersecurity risk or replace a technical assessment. Final scope and flat-rate pricing are confirmed after Hudson MSP reviews your users, devices, locations and required controls.

Three inputs. One useful starting point.Your team size, current support model and recent security review help determine how broad the first conversation should be.
01 How many employees do you have?
02 Who manages your IT today?
03 When was your last cybersecurity assessment?

Managed IT services FAQ

Questions Texas businesses ask before choosing an IT partner.

Use these answers to understand the scope, support model and first steps. For organization-specific questions, Hudson MSP can review the details directly.

View More FAQs
What does Hudson MSP do?
Hudson MSP provides managed IT services in Texas, including IT support, cybersecurity, Microsoft 365 and cloud administration, backup and disaster recovery planning, network management, on-site support and device management for Texas businesses.
What is included in managed IT services?
Managed IT services may include help desk support, device administration, Microsoft 365 support, vendor coordination, cybersecurity alignment, backup planning, network support, documentation and technology roadmap discussions.
Does Hudson MSP support Microsoft 365?
Yes. Hudson MSP supports Exchange Online, Teams, SharePoint, OneDrive, licensing, permissions, MFA, access reviews and user onboarding and offboarding.
Does Hudson MSP provide cybersecurity services?
Hudson MSP provides cybersecurity services connected to managed IT, including endpoint protection, email security, MFA, access management, backup readiness and practical risk reduction.
Can Hudson MSP provide on-site IT support?
Hudson MSP provides on-site support where appropriate across its Texas service areas when an issue requires hands-on assistance with equipment, networking or office technology.
How much do managed IT services cost?
Pricing depends on users, devices, locations, cloud systems, cybersecurity requirements, backup needs and the level of support required. An IT assessment helps determine the appropriate scope.
Can Hudson MSP support multiple business locations?
Yes. Hudson MSP supports multi-location organizations that need consistent user support, Microsoft 365 administration, device visibility, network coordination, backup planning and vendor assistance.
What happens during an IT assessment?
An IT assessment reviews users, devices, Microsoft 365, backups, networks, cybersecurity controls, vendors, recurring support issues and business priorities to identify practical next steps.

Built around your business

Find the right technology path for your next stage.

Tell Hudson MSP what is working, what is creating friction and whether you need managed IT services in Texas, stronger security or a clearer technology plan. We will use those details to identify the right next step.

01

Clarify the immediate issueSupport, security, Microsoft 365, backup, network or planning.

02

Choose the right support modelFully managed, co-managed or focused project guidance.

03

Define the next stepAssessment, consultation or direct technical conversation.

Prefer to choose a time now?Book a focused 15-minute IT strategy call with Hudson MSP.
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Start a Conversation About Your IT

Share a few details about your organization and the technology help you need. Hudson MSP will use them to identify the right next step.

Contact Name
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Verified company identity

Hudson MSP is Hudson Strategic Technologies, LLC.

Hudson MSP is a Texas managed service provider operating from the canonical domain hudsonmsp.com. The company has exactly two verified physical offices:

Austin office
1616 Ullrich Ave
Austin, TX 78756
(512) 212-4893
Plano office
500 N Central Expy Ste #304
Plano, TX 75074
(469) 227-0244

Service-area distinction: San Antonio is served as a market area and is not a Hudson MSP physical office.

Hudson MSP is not affiliated with similarly named managed service providers in New Jersey.