managed IT Services in Austin, TX

Hudson Strategic Technologies provides managed IT services for Austin businesses that need reliable systems, fast support, and strong cybersecurity. We combine 24/7 help desk, proactive monitoring, Microsoft 365 administration, network management, backups, and security—so you reduce downtime, protect data, and scale confidently. Serving Austin and the surrounding metro, we support on-site, hybrid, and remote teams with clear accountability and predictable costs.

IT Challenges Austin Businesses Face Today

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Security Threats

Austin businesses face increasingly sophisticated cyberattacks targeting sensitive data. Without proper protection, your organization risks costly breaches, ransomware attacks, and compliance violations.

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Costly Downtime

Every minute of system downtime costs your Austin business money. Outdated infrastructure, poor maintenance, and lack of monitoring lead to unexpected outages that damage your reputation and bottom line.

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IT Talent Shortage

Finding and retaining qualified IT staff in Austin's competitive market is increasingly difficult and expensive. Many businesses struggle with inconsistent support and knowledge gaps when managing their technology in-house.

Our Core Services

Comprehensive Managed IT Services for Austin Businesses

24/7 Help Desk

24/7 help desk support for Austin teams—password and access issues, Microsoft 365 problems, device troubleshooting, connectivity issues, and urgent outages. Most requests are resolved remotely and quickly, with on-site support available when hands-on work is required.

Network & Wi-Fi Management

We design, secure, and monitor business networks across the Austin metro—firewalls, switching, Wi-Fi, and segmentation—so users stay connected without slowdowns or dead zones. Includes performance monitoring, firmware updates, and proactive remediation.

Cybersecurity & Endpoint Protection

Multi-layer protection for endpoints and users, including endpoint security, patching, phishing defenses, and active monitoring to reduce ransomware and breach risk. Controls align with common compliance needs such as HIPAA, NIST, and PCI where applicable.

Microsoft 365 & Teams Administration

Secure Microsoft 365 setup and ongoing administration, including licensing, mailbox and security configuration, Teams governance, MFA and conditional access guidance, and support for onboarding and offboarding.

Backup & Disaster Recovery

Automated backups with tested restore procedures so you can recover quickly from accidental deletion, hardware failure, or ransomware. Recovery objectives (RPO/RTO) are defined and restores are verified regularly.

Cloud Migrations & Management

Plan and execute cloud migrations with minimal disruption, then manage performance, access, and security post-migration. Ideal for Austin teams scaling headcount, locations, or remote work.

Austin Industries We Support

These are the exact problems our managed IT services solve through proactive support, monitoring, security, and business continuity planning.

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Legal

Secure document management, case management software support, and confidentiality protocols for law firms.

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Healthcare

HIPAA-compliant systems, electronic health records support, and secure patient data management for medical practices.

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Professional

Reliable technology infrastructure for accounting, consulting, and other professional service firms in Austin.

Why Choose Hudson Strategic Technologies for Managed IT Services in Austin

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Local Austin Expertise

We proudly serve businesses across Austin, including the downtown tech corridor, South Congress, and The Domain area. With remote monitoring tools and a dedicated on-site support team, we can be at your location within hours when needed.

Our local presence ensures we understand Austin's business climate, regulatory needs, and competitive market. From startups near the University of Texas to established firms in Travis County, we help companies across the region leverage technology for growth while keeping their systems secure and compliant.

Success Story: Austin Law Firm

Challenge

A 25-employee law firm in downtown Austin faced frequent downtime due to outdated servers and poor network performance. They also lacked a clear cybersecurity policy.

Solution

Hudson Strategic Technologies deployed new network hardware, migrated them to Microsoft 365, and implemented our Secure Plan with 24/7 monitoring and multi-layer endpoint protection.

Results

Downtime dropped by 92%, average support ticket resolution time fell to 38 minutes, and employee productivity improved significantly. The firm now passes all compliance audits without issue and has predictable IT costs.

Frequently Asked Questions

How much do your managed IT services cost?

Plans start at /user per month, with options to add cybersecurity, cloud management, and on-site visits.

We offer flexible month-to-month or annual agreements for our Managed IT Services in Austin TX, providing reliable support tailored to your business needs.

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HIPAA, NIST 800-171, and PCI-DSS.
Most issues are resolved remotely within an hour.
Yes, we provide both remote and on-site Managed IT Services in Austin TX to ensure your business stays secure, efficient, and fully supported.
Yes, we can manage and troubleshoot your current systems.
Most clients are fully onboarded within 5–10 business days.

Yes — we grow with your business, scaling our Managed IT Services in Austin TX by adding or removing services as your needs change.

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Get Started with Reliable Managed IT Services in Austin

Hudson Strategic Technologies provides the professional managed IT services Austin businesses need to thrive in today’s digital environment. Our local team delivers responsive support, proactive maintenance, and strategic guidance to keep your technology running smoothly.

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Service Area: Austin, Round Rock, George Town, Cedar Park, Pflugerville, and Hutto (and nearby areas).

Want to Discover More?

Check out Our Other Service Areas: North Dallas, San Antonio Metro

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